Bilingual Receptionist

Bilingual Receptionist

Estrella Media, Inc. is a leading Spanish-language media company creating video and audio content for multiplatform distribution in the United States and around the world.  Estrella Media is one of the largest U.S. producers of Spanish-language video content, producing over 6,000 hours annually of news and entertainment programming at its Estrella Studios, and it has a library of over 20,000 hours of original entertainment programming. Estrella Media informs and entertains U.S. Hispanic television audiences on the EstrellaTV national broadcast network, owned and operated stations in leading Hispanic markets, and through free live streaming channels EstrellaTV, Estrella News and Estrella Games available on all major video services and on demand through the EstrellaTV APP and website available anytime and anywhere.

Estrella Media is also one of the leading producers of Spanish-language audio programming and events through its leading stations in major markets. The company's Don Cheto Radio Network features one of the nation's most popular radio talents. Estrella Media’s highly rated radio programming is broadcast on its radio stations in the top U.S. Hispanic markets and is also streamed on digital media platforms. Estrella also produces large scale music festivals, concerts, and special events throughout the U.S. To learn more about Estrella Media and see company updates, please visit www.estrellamedia.com. Follow us on Twitter @Estrellamedia, Facebook @Estrellamediainc and LinkedIn @Estrella Media, Inc.

Position Summary:

We are Estrella Media and we're looking for a great bilingual (English/Spanish) receptionist to join our team. We want to talk with you if you have the necessary skills to represent our TV and Radio stations with professionalism.

Responsibilities:

• Promptly, accurately, professionally, and courteously receives 100% of all telephone calls and visitors.
• Promptly, accurately, professionally, and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
• Adept at using all features of the telephone system and voice mail.
• When on duty, ensures the reception station is staffed 100% of the time.
• Maintains knowledge of current postal regulations and services frequently used by the organization.
• Prepares or processes 100% of outgoing mail to include: accurate weighing, coding, sorting, affixing postage, properly addressing, and preparing certified/rush/overnight/return receipt mail.
• Communicate with other departments to assure quality service in placing orders and arranging promotional events.
• Keeps immediate supervisor well-informed of activities, results of efforts and problems identified.
• Respect’s confidentiality in discussing participant/consumer, staff, volunteers, and organizational matters.
• Other clerical and possible delivery/pick-up responsibilities as requested.

Requirements:

• Excellent written, verbal, communication, and interpersonal skills.
• Must be self-motivated, organized, and creative.
• Ability to multi-task and work in a high pressured, fast paced environment.
• Must be able to perform each essential duty satisfactorily.
• Must also have basic knowledge of MS Word, Excel, and Windows environment.
• Must bring positive attitude to the workplace and be cheerful, cooperative, and productive.
• High school graduate: some college preferred.
• Prior experience as a receptionist preferred but not required.
• Bilingual: English/Spanish required.

Eligibility Requirements:

• Interested candidates must submit their resume to sjfernandez@estrellamedia.com.
• Must be available to work 40 hours/week.
• Must be willing to work in Dallas, TX. (No relocation)
• Must be willing to undergo a pre-employment background investigation.
• Must have legal authorization to work in the United States
• Ability to lift over 20lbs.
• Must be 18 years or older.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Estrella Media is an Equal Opportunity Employer.